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Whether you’re a researcher setting up your first AI-moderated study or a participant preparing to join an interview, you’ll find clear, practical answers here. Browse the two FAQ pages below to get what you need fast.

Researcher FAQ

Find quick answers to common researcher questions about using Strella — from study setup and participant fraud prevention to interpreting analysis and publishing your guide.

Participant FAQ

Find quick answers to common participant questions about the interview process, privacy, payment, language settings, and what to do when you hit a technical snag.
Can’t find your answer in the FAQs? Reach out to the Strella team directly — we’re here to help you get the most out of every research session.

Researcher FAQ: Common Questions About Using Strella

Get quick answers to the most common researcher questions about Strella's AI-moderated interviews, study setup, participant quality, and analysis tools.

Participant FAQ: Your Interview Questions Answered

Get quick answers to common participant questions about Strella's AI-moderated interviews — covering setup, payment, privacy, and technical issues.